Office of Technical Support and General Services
Technical Support and General Service provides support and facilitate the activities of learning, teaching
and maintains MMMA physical resources to provide a healthy and safe educational
environment for the academy community through our services.
Technical Support and General Services
Romeo Infante
General Service Staff
Oswald Servito
Technical Staff
Mendelle Javier
TSS Supervisor
John Carlo Magno
Safety Officer
Job Order Request
Request for the repair, maintenance and other technical concern must be done by filling up the Job Request Form for services should be submitted at Administration Office / Technical Support and General Service Unit and can also be contacted at:
- For repair and other facilities technical concern local 4925
- For IT and Computer related concern local 4919
Facilities Reservation
Request for use of gymnasium, conference Room, AVR, Swimming pool and other academy facilities must be done by filling up the Facility Reservation Form at least (3) Three days prior to the requested date of use, this will allow the department to provide the adequate services, staff and resources for this event and must be approved by the Administration and Support Manager. No accomplished form, no use on requested facilities.
TECHNICAL SUPPORT & BUILDING MAINTAINANCE HOURS
Monday-Friday
Monday-Saturday
Sunday
Monday-Sunday
8:00 am – 5:00 pm
8:00 am – 5:00 pm
7:00 am – 4:00 pm
8:00 am – 5:00 pm
(Admin. Technical Support Staff)
(Building Maintenance & Ground Maintenance)
(One (1) Standby Technician)
(Ground Maintenance)
Staff is also available in the event of an emergency.
CONTACT DETAILS
Information Technology
John Paulo Esguerra
IT Officer
Sarah Maika Nocon
System Analyst
Dennis G. Halili
System Administrator
Bobby Pugay
IT Officer
Technical Support and Assistance
- Provide helpdesk services for students, faculty, and staff
- Troubleshoot and resolve hardware and software issues
- Offer remote support for online learning environments
Educational Technology Integration
- Support the use of learning management systems (LMS), school management system (SMS) and educational software
Network Management
- Ensure reliable and secure network connectivity across the campus
- Manage Wi-Fi access points and wired connections
Infrastructure Maintenance
- Maintain servers, storage systems, and other critical infrastructure
- Perform regular updates and patches to ensure system stability and security
- Monitor and optimize IT infrastructure performance
Data Management and Security
- Ensure the security and privacy of student and staff data
- Manage data storage solutions and backups
- Implement data access controls and compliance measures
Cybersecurity
- Develop and enforce cybersecurity policies and procedures
- Implement threat detection and response solutions
- Conduct regular security training and awareness programs